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What happens when the police knock on your door…

Scott Emerson

A POLICE officer who spent two years as a forensic crash investigator has detailed his harrowing procedure for delivering a “death message”.

Sergeant Steve Gollan told Mark he rehearses what he is going to say and always uses the word “died” rather than “passed away” or “gone”.

The message has to be very clear because loved ones will never forget that meeting.

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Scott Emerson
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