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Call for the Funeral Industry to be more Transparent about Prices

Michael McLaren

Michael is joined by Deborah Cope, the acting Independent Pricing and Regulatory Tribunal (IPART) Chair, regarding their calls for the funeral industry to be more transparent over pricing.

IPART has found that the funeral industry currently doesn’t provide consumers with enough information about funeral prices, at a time when they are making decisions under stress and time pressure.

The finding is contained in a draft report on costs, pricing and competition within the NSW funeral industry.

“We found that only two thirds of funeral providers had any price information on their websites at all, and less than half publish all the information they are required to”, says Ms Cope.

“For consumers to be able to get the right funeral for them at a price they can afford, they need to be able to access that information quickly and easily, so they can compare providers.”

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Michael McLaren
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